FAQ

Q

What are H-SHENG products?

A

H-SHENG TECHNOLOGY LIMITED specialties in selling high quality electronic components. Advantages product line include but are not limited to the following: Electronic Components, Chips, Connectors, Sensors, Integrated Circuits, Transistors, Diodes,Capacitance ,Resistance

 

Q

Is your supply guaranteed and is it genuine?

A

Hello, the products sold by H-SHENG are 100% original and genuine. 

At present, H-SHENG has established stable cooperation with over 3000 high-quality domestic and foreign suppliers, 

covering over 17000 brand names. For more information, you can ask our sales manager.


 

Q

What brands of products can you provide?

A

Hello, H-SHENG has established stable supply cooperation with over 3000 high-quality domestic and foreign suppliers. 


Including some high-quality domestic and foreign brand suppliers:ST、XILINX、ALTERA、MAXIM、ATMEL、TI、ADI、NXP、MACOM、Samtec、kangyang、ATTEND、FOXCONN、LOTES、TE、MOLEX、Phoenix Contact、WAGO、SAMSUNG、muRata、YAGEO、CCTC、UNI-ROYAL、FH、SIEMENS、ABB、Schneider-electric ect;


The product line includes active devices, passive devices, connectors, domestic devices, module modules, capacitors, 


diodes, transistors, relays, integrated circuits, sensors, etc. 


We can provide 17000 products from various brands mentioned above, and all products are 100% original and authentic.


 

Q

How should we handle Duties&Taxes?

A

For international orders, all additional local taxes, tariffs and fees should be under customers' responsibilities. Due to the complexity of international shipping, we are not able to provide any estimate and quote of these amounts, so please contact local customs station with any problems or questions. Regarding the declared value on the package, we're happy to follow your wish, just feel free to contact us.

 

Q

How can you ensure the quality of your product?

A

All products have to go through three checks in the whole manufacturing process, which include production, testing and  packing.

 

Q

What is your delivery time and the supply ability?

A

The delivery time normally within 15~30 working day and we can supply about 15,000 types product.

 

Q

About the complaint, quality problem, after-sales service etc,how do you handle it?

A

We will have certain colleagues to follow our orders accordingly. Each order is equipped with professional after-sales service. If any claim happened, we will take our responsibility and compensate as per contract. To better serve our clients, we'll keep trace feedback of our products from clients and that's what makes us different from  other suppliers. We're customer care enterprise.

 

Q

What is the MOQ?

A

We don't have MOQ. We treat every order with heart. If you are scheduling to place a trial order, pls feel free to contact us and we can meet your requirements.

 

Q

Can you provide OEM or ODM service?

A

Yes, we have a strong developing team. The products can be made according to your request.

 

Q

What should be noted before shipping?

A

Before shipping, detail shipping information, including address, postal code, contact number must be confirmed before delivery. Before payment, please make sure your address in order match the address you would like us to send to.

 

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